Client Support

Setting up Cname records

Please make the following updates to your DNS records to ensure deliverability of emails from our marketing portal. If you need help, please contact your campaign manager.

Improve Email Deliverability

Create DNS records at your DNS hosting provider.

  1. Find the page where you can create records for your domain.
    1. Sign in to your DNS hosting provider’s website.
    2. Select your domain.
    3. Find the page where you can edit DNS records for your domain. This may be something like DNS Management, Name Server Management, or Advanced Settings

  2. You will need to add the following CNAME records. To add a CNAME record:
    1. Create a new CNAME record.
    2. Copy the values given below and put into the empty record.
    3. Save the record.
Record type: CNAME
Host: www2
Points to: submit.activedemand.com
Record type: CNAME
Host: link
Points to: submit.activedemand.com
Record type: CNAME
Host: email2
Points to: u5464646.wl147.sendgrid.net
Record type: CNAME
Host: s1._domainkey
Points to: s1.domainkey.u5464646.wl147.sendgrid.net
Record type: CNAME
Host: s2._domainkey
Points to: s2.domainkey.u5464646.wl147.sendgrid.net

Contact Us

Ignite RMR

Address
9431 Haven Ave
Suite 232
Rancho Cucamonga, CA 91730

Phone / Email
Phone: (877) 655-3779
Support Email: support@IgniteRMR.com